Please rate the following, based on your most recent HVAC/R service or sales experience:
Satisfaction Survey:
Company:   (optional)
Name:   (optional)
Email Address:   (optional)
Your telephone call was handled promptly and professionally. Strongly
    Agree
Agree Neutral Disagree Strongly
    Disagree
The service or sales representative was on-time, ready to serve you Strongly
    Agree
Agree Neutral Disagree Strongly
    Disagree
The workmanship met or exceeded your expectations. Strongly
    Agree
Agree Neutral Disagree Strongly
    Disagree
The service technician's work area was left neat, clean, and orderly. Strongly
    Agree
Agree Neutral Disagree Strongly
    Disagree
The service technician or sales representative was knowledgeable, capable, and answered all of your questions to your satisfaction. Strongly
    Agree
Agree Neutral Disagree Strongly
    Disagree
The HVAC service or installation is working as expected. Strongly
    Agree
Agree Neutral Disagree Strongly
    Disagree
Overall, the experience of working with M&T Air Conditioning was pleasant, and made you feel good. Strongly
    Agree
Agree Neutral Disagree Strongly
    Disagree
 

Based on your experience with our company, would you recommend M&T Air Conditioning, Inc. to a friend or neighbor as an excellent service company?

Yes No

 

If "yes", please ask your friend or neighbor to mention your name when they call for service so that we may thank you appropriately for your referral. 

 

If "no", please tell us exactly what is concerning you and how we may regain your trust and confidence.

 

 

Have we "dropped the ball" or somehow fallen short of our goal of providing extraordinary service to you?  Please explain.  (Call us right away if there is something requiring immediate attention.)

 

 

At M&T Air Conditioning we Value the contributions of our employees, and each month we recognize those employees who have been specifically mentioned by our customers for providing exceptional service.  If you recall superb service on your most recent service call or system installation, please let us know.  M&T employee:

 

 

Our goal is to serve you so well that you'll be an M&T "customer for life".  If there were one thing we could do better to serve you in the future, what would that be?

 

 

Comments:

 

May we use your positive comments in a testimonial on our website?

 

Yes No

 

 

 

M&T AIR CONDITIONING LTD.
#102-18940 94th Avenue
Surrey BC Canada V4N 4X5
theteam@mandtac.com

Tel: (604)-882 4800
Toll Free: 1-877-MANDTAC (626-3822)
Fax: (604) 882-4805

 
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